Collecting Tenant Rent by Direct Debit

One feature of Landlord Vision is that you can use it to set up Direct Debits from your tenants.  Please see these videos on getting started and running your direct debits:

https://www.landlordvision.co.uk/university-direct-debit.html

Please allow four working days from when your Direct Debit Mandate is approved to when the first payment is taken.  As a rule we recommend you get Direct Debits set up as early as possible if you intend to use them.

You can also change the Direct Debit Mandate from the tenancy.  Add a New Payment Rule and set up a new rent amount from a given date.  You need to make this change at least three working days in advance of any change.  Once a payment has been submitted to BACS it cannot be changed.

Why has my Direct Debit Stopped?

The Direct Debit system looks for new invoices that match the previous invoice.  If there aren't any, the DD will stop. This can be caused by one of two reasons:

• There are no more invoices left in the tenancy because the Expiry Date is approaching and the Rolling Tenancy flag is not enabled.
• There are no more invoices left on the current payment regime as the rent will change for the next invoice.

Direct Debit Status

The Tenant Manager > Tenancies page shows the Direct Debit status of each tenant on the far right of the page using a series of DD logos. The key is as follows:

No logo: No DD request sent, or the mandate has been cancelled
Grey logo: DD request sent but not approved by the tenant yet
Black logo: DD request sent and approved. The next payment will be collected