+77

text messaging intergration

Haroon Siddique 7 years ago updated by JOSHUA CADMAN 2 years ago 17

We would like to be able to send SMS messages to tenants. this would be great when we need to remind them of something important or when we can get in touch by phone.

I was just about to post this suggestion. 


It would be great to use as a automated reminder that the rent is due, then another one 7 days later for our forgetful payers. 


This could also work for inspections and update them about maintenance etc 


The text history would need to be saved in the tenant journal or somewhere similar.  

I was also about to suggest this 


When a tenants rent is late all it usually requires is a text.

+3

Would really appreciate this feature. I note that it is available on some of the other landlord applications. Please urgently consider adding this feature.

+1

Agreed: A weekly "Oi, put the bins out!" message to HMO tenants for example!

Smart version would harvest mobile numbers from the tenants contact card and add them to a property group automatically as they become tenants which would save on admin time as well. Viccyverky it would delete the tenant from the SMS group when their tenancy is terminated.

Would really appreciate this as most of our tenants are not your typical email users and we're therefore having to waste our time on phone calls -  or texting tenants personally which creates issues for team working.  I myself, would also prefer text reminders rather than email reminders for most things.

+1

Good idea. We use https://www.textlocal.com for some of this kind of thing and I believe they have an API.

M.


yes please add this feature 

I currently use clicksend as it had a lot of automatic features and the ability to send 1 off messages. If something as useful as this could be integrated then it would make life easier.

This is an essential feature - it's the main way to communicate with tenants.  Ideally we would buy packages of text messages via the site and then be able to send out to tenants.

It would also be an additional source of income for Landlord Vision.

Please can this be a priority

Could use an email to SMS service as a stopgap and add the phone email as an additional email in the contact form.

for example:

A simple way round this that will save you money. Set up WhatsApp groups on your phone. It is free to message, send pictures etc, plus nearly everyone is on WhatsApp. The group functionality is perfect for contacting all the members of a house in one go and provides an excellent communication portal for the tenants to report an issue.

I am not sure if it is even possible but if WhatsApp was integrated into Landlord Vision that would be amazing and an extremely powerful tool plus would help to separate the communications of business and personal.

+3

I am personally not a big fan of the texting integration. SMS is an outdated and expensive technology.  Integration of free apps like WhatsApp or similar would be game changing. Free flow of large texts, images etc. 

+1

I agree Richard, WhatsApp would be good and now have a business version, I also see that you can use iMessage for business to customers/tenants contact as well. (Contacted Npower via iMessage yesterday).

+2

Text message integration is key, but so is WHATSAPP integration - either as WhatsApp on a personal number or on WhatsApp for Business. Either of them are fine.

That would really help, when we notify tenants of Gas inspections etc we email and Tx them if we get no response within a given time period we then phone, having the additional facility to Tx on the system will help and cut down time using a cell phone.

txtlocal would be excellent to integrate as this offers one-way message from a custom name such as 'COMPANY NAME'. Giving tenants a text reminder about rent or status issues would make it so much easier.