1. General
  2. Suggestions
0
Completed

Let Tenants Report Issues

Aaron Bowler 5 years ago • updated by Landlord Vision Admin 5 years ago • 1

From the Tenant Module - tenants should be able to report issues and track issues

Completed
Landlord Vision Admin 5 years ago

Hello

If a tenant clicks the Contact Landlord button within the Tenant Module they get taken to the Tenant Service Desk where they can raise a ticket with the landlord.  The landlord can access this through Landlord Vision and either send a reply or forward the message on to another person or team of people.  The tenant, landlord or any other support staff can log in and see the progress of each ticket assigned to them

Kind regards

Roy

Customer support service by UserEcho