Expiring/Expired Certificates still showing when a new certificate with the same name/type is added
Problem
When you select your portfolio the dashboard lists expiring certificates.
If you have 2 certificates for the same property as follows:
Property 1, EICR, Expires 01/01/1706
Property 1, EICR, Expires 01/01/2999
Then currently you have a warning displaying that the EICR is expiring (which is wrong anyway in that it should say expired) as it doesn't take into account your new certificate.
Resolution
When Landlord Vision checks for an expired certificate it should group the certificates based on the property and the certificate name/type. Each of those certificate groups should be ordered by expiration date. The most recent expiration date is the one that should be used. So, in this example no warning of an expiring certificate should be displayed as 01/01/2999 is the current expiration date.
Work around
At present the only way to stop the display of an expiring certificate is to delete the old one which means you lose the history.
Customer support service by UserEcho