Reports > Cash Flow Audit (Header) & (Split Invoices)
Hello two issues but thought I would put them under the same topic as they both relate to Cash Flow Audit.
1) Frozen screen header is cropped off. See below image. I have tried on two different devices and the problem is the same...
2) This one is a little bit tricky as I'm not sure how it is supposed to be handled. If a single invoice with several line items has been paid via split payments then these item lines are duplicated and the individual values split as a percentage of the split payment. I find this confusing as I would expect them not to be duplicated in this way and the report to only show single line items. I suppose the system sees them as separate payments because they were made on different days? This is because my bank limits the amount you can transfer in 24hours hopefully the images below explain what I am trying to say...
Cash Flow Audit View
Cash Flow View
Invoice / Expense
Customer support service by UserEcho
Just to be clear when I look at this in the Balance Sheet report it is displayed how I would expect the cash flow to be displayed. 1 single line item as per below...
Hello,
We have applied a fix regarding 1). If the issue persists, please let us know your devices and web browser versions.
With regard to 2), unlike the Balance Sheet report, the Cash Flow/Cash Flow Audit reports show the portion of each individual payment that has been allocated to a given income or expense account.To avoid such duplicate entries on the Cash Flow Audit report caused by split payments, you could record the split payments as a single payment in Landlord Vision, ignore the bank statement transactions related to the split payments and apply the ad-hod reconciliation option to reconcile the single payment in Landlord Vision.
Please let us know if you have any additional comments.
Kind regards,
Nick
The fix at point 1 now works thanks.
I'll have a play with your suggestion for point 2.