I have no invoices to allocate payments to
Please check the following:
Tenant Manager > Tenancies > click on the tenancy > Edit Tenancy > Tenants screen. Ensure that the dates are correct so that the tenancy is still active and producing invoices.
Tenant Manager > Tenancies > click on the tenancy > Edit Tenancy > Invoices screen. Make sure that Automatically Create Invoices is ticked. If Landlord Vision is not creating invoices then you will not have any to allocate payments to.
Tenant Manager > Payments > search by the payer. Make sure there are no duplicate or incorrectly entered payments.
Customer support service by UserEcho