We do have a Tenant Module that allows precisely this. Go to Tenant Manager > Tenants and invite your tenants to the Tenant Module. There is some more information on that screen about it. If you have another email address, you could set yourself up as a tenant and test it out for yourself and see what it does and what it looks like.
Within the Tenant Module is a Contact Landlord section where the tenant can raise tickets against you. There is a helpdesk within the software that will appear once you start sending out invites
Hello Lee
We do have a Tenant Module that allows precisely this. Go to Tenant Manager > Tenants and invite your tenants to the Tenant Module. There is some more information on that screen about it. If you have another email address, you could set yourself up as a tenant and test it out for yourself and see what it does and what it looks like.
Within the Tenant Module is a Contact Landlord section where the tenant can raise tickets against you. There is a helpdesk within the software that will appear once you start sending out invites
Kind regards
LV Admin