Hello

You can add carbon monoxide alarms under Property Manager > Properties > click on the property > Property Essentials tab > Alarms and Codes.  Click Add New Alarm an select Carbon Monoxide off the list

Kind regards

Roy

Hello Lee

We do have a Tenant Module that allows precisely this.  Go to Tenant Manager > Tenants and invite your tenants to the Tenant Module.  There is some more information on that screen about it.  If you have another email address, you could set yourself up as a tenant and test it out for yourself and see what it does and what it looks like. 

Within the Tenant Module is a Contact Landlord section where the tenant can raise tickets against you.  There is a helpdesk within the software that will appear once you start sending out invites

Kind regards

LV Admin