Hello

We have now done the following:

Property Manager > Properties > Property > Main Information > Facilities - add 'CO Alarms' after 'Smoke Alarms' with an option to enter the number of CO alarms. The information about the CO alarms, if any, should also appear on the Welcome Pack report under the 'Property Details' section. 

Kind regards

Roy

Hello

We have now done the following:

Property Manager > Properties > Property > Main Information > Facilities - add 'CO Alarms' after 'Smoke Alarms' with an option to enter the number of CO alarms. The information about the CO alarms, if any, should also appear on the Welcome Pack report under the 'Property Details' section. 

Kind regards

Roy

Hello

You can add your own property types.  On the Add Property or Edit Property screens, click on the Property Type dropdown box to reveal the list.  At the bottom of the list is a box that says New Type.  Enter your required Property Type into this box and click Add.  This will now be available for all properties added into this portfolio

Kind regards

Roy

Hello Stephen,

Thank you for your feedback. Can you please tell us if by job sheet you are referring to the printed task list, exported task list or the email reminder which is sent to the selected contacts?

Thank you,

Nick

Hello

Thank you for contacting support

We already have this feature.  On the Add Expense screen click the Attach button underneath the Cost Type.  The file will then be available under Property Documents in the relevant property

Kind regards

Roy

Hello Wally,

Please go to the tenancy and click on the pencil icon next to 'Main Tenancy Details'. On the next screen you'll be able to change the property. Alternatively, if you wish to keep the previous tenancy as it is, please create a new tenancy for the property the tenant has moved in.

Please contact us via the help desk for further assistance.

Kind Regards,

Nick

Hello Wally,

Please contact us via the help desk so we can assist you.

Kind Regards,

Nick

Hello Mark

You can enter this data in Property Manager > Properties > select the property > Safety Certificates and Insurances tab > Add certificate > select EPC from the Certificate Type dropdown, enter the Expiry Date and set the Early Warning time.  This will appear on the Portfolio Dashboard and you can set up email notifications in Settings > Email Notifications as well

Kind regards

Roy 

You can already do this.  Go to your tenancy and click on the pen icon next to Other Tenancy Details at the bottom.  Now tick the Tenancy Agreement Addendum and fill in your clauses.  This will add extra clauses to the end of the AST in the software for that tenancy

Also, if you go to Settings > Tenancy Settings, you can make the software include the extra clauses by default on all subsequent tenancies created after you make this change.  Click on the portfolio in the list at the bottom of the page and enable the Tenancy Agreement Addendum there.  

Kind regards

Roy