Your comments
Hello
We have now done the following:
Property Manager > Properties > Property > Main Information > Facilities - add 'CO Alarms' after 'Smoke Alarms' with an option to enter the number of CO alarms. The information about the CO alarms, if any, should also appear on the Welcome Pack report under the 'Property Details' section.
Tenant Manager/Tenancies/Tenancy/Check-in List - we've added a section called 'Alarm Checks' after 'Safety Certificates' with the following check boxes:
- Smoke Alarms Tested: Yes/No
- CO Alarms Tested: Yes/No
Note: The actual tests will be recorded as property tasks in Property Manager against the relevant property.
Kind regards
Roy
Hello
We have now done the following:
Property Manager > Properties > Property > Main Information > Facilities - add 'CO Alarms' after 'Smoke Alarms' with an option to enter the number of CO alarms. The information about the CO alarms, if any, should also appear on the Welcome Pack report under the 'Property Details' section.
Kind regards
Roy
Hello
We have now done the following:
Property Manager > Properties > Property > Main Information > Facilities - add 'CO Alarms' after 'Smoke Alarms' with an option to enter the number of CO alarms. The information about the CO alarms, if any, should also appear on the Welcome Pack report under the 'Property Details' section.
Kind regards
Roy
Hello
You can add your own property types. On the Add Property or Edit Property screens, click on the Property Type dropdown box to reveal the list. At the bottom of the list is a box that says New Type. Enter your required Property Type into this box and click Add. This will now be available for all properties added into this portfolio
Kind regards
Roy
Hello Stephen,
Thank you for your feedback. Can you please tell us if by job sheet you are referring to the printed task list, exported task list or the email reminder which is sent to the selected contacts?
Thank you,
Nick
Hello
Thank you for contacting support
We already have this feature. On the Add Expense screen click the Attach button underneath the Cost Type. The file will then be available under Property Documents in the relevant property
Kind regards
Roy
Hello Wally,
Please go to the tenancy and click on the pencil icon next to 'Main Tenancy Details'. On the next screen you'll be able to change the property. Alternatively, if you wish to keep the previous tenancy as it is, please create a new tenancy for the property the tenant has moved in.
Please contact us via the help desk for further assistance.
Kind Regards,
Nick
Hello Wally,
Please contact us via the help desk so we can assist you.
Kind Regards,
Nick
Customer support service by UserEcho
Hello
You can enter the Council Tax details under Utility Suppliers. Go to Property Manager > Properties > open the property > Utility Suppliers and set up as follows:
Utility Type: Council Tax
Contact: The council
Reference: Council Tax reference, if known
Supply Number: Council Tax band
Choose whether you want to display this on the welcome pack
Kind regards
Roy