To raise an invoice/rent with a separate line for the management fee deductable, also any utility recharges i.e a regular/monthly water contribution and these to go to the correct lines in the accounts? This would then make a net amount, which we receive from the agent, easier to reconcile and report on. Currently the rent is one invoice, water contribution another.

As things are, this means the agent fee is only recorded when the payment is received? When doing the accounts, if the tenant has not been paying, we would not be accounting for the agents fees, only the rent. If we had to accrue for it, it would be very fiddly as you would need to know had paid and who hadn’t at that date.

Ability to group properties within a Portfolio.  For example we own several buildings that each contain multiple flats and at least 1 commercial unit.  Insurance, Roof repairs, building maintenance are costs that we would like to allocate against the group of properties within that building.  At the moment I can only see how to allocate costs to the entire portfolio or individual 'properties' within the building.

Brown Bin (Garden Waste) should be part of the standard drop down when choosing bin types to add in rather than having to manually create the type.

When you go to upload an image there is a checkbox with these words:

'Share this documents with the assigned contacts'.

If your QA team had dropped that sentence in word first it would highlight it as grammatically incorrect.

It should read - 'Share these documents with the assigned contacts'.

I know it's just wording but if it's shown incorrectly it feels like nobody cares enough to quality check the site.

An End Terrace is a common property type. Why do you need to add this in manually? Can it not be part of the standard list of property types?

Ability to have a tag to link to 3D and 360 degree photos and the ability to add layers of drawings on them for comments for work done, issues needed etc...

It would be nice to be able to upload txt files as I often keep notes this way and can view them on my mobile

There is no option to initial each page in esigning. This is a must.

Rents are normally paid in advance. So therefore rent due on say  1 June should be for the period 1 June till 30 June. For LHA tenants the rent is normally paid 4 weeks in arrears. So therefore the rent due date can apply at that time. So could the rent invoices be corrected